1. Subscription pricing
WrenchDay is $150 per month for one repair shop unless a different written agreement applies. Additional usage is billed at the published rates, and a $49 Usage Boost may be applied automatically when it is the lower-cost option.
Pricing may change for future customers or renewals with reasonable notice, subject to applicable law and any written commitment.
2. Billing and payment processing
Subscriptions, usage charges, payment-method updates, billing portal access, and invoice history are processed through Stripe. Stripe terms, taxes, processor fees, payment-method rules, and payment-processing timelines may apply.
The customer authorizes recurring subscription and eligible usage charges until canceled. Automatic overages are enabled by default with a configurable monthly spending limit.
3. Failed payments and access restrictions
If a payment fails, is disputed, becomes past due, or cannot be processed, WrenchDay may show a past-due paywall, disable product access, or suspend provider-backed functions until payment is restored.
The customer remains responsible for charges incurred before cancellation or suspension.
4. Cancellations and refunds
Customers may cancel through the billing portal or another supported process. Unless otherwise required by law or agreed in writing, fees are non-refundable and cancellation stops future renewal charges rather than refunding prior periods.
WrenchDay may choose, at its discretion, to provide credits or refunds for billing errors, duplicate charges, or exceptional circumstances.
5. Founding-shop offer
If WrenchDay offers a founding-shop or design-partner promotion, the eligibility, duration, covered features, limits, support scope, and any reduced WrenchDay transaction-fee commitment will be documented in writing for each participating shop.
Stripe or other processor fees may still apply even where WrenchDay reduces or waives its own transaction fee.
6. Transaction fees on customer payments
In addition to subscription fees, WrenchDay charges a platform transaction fee of 1.5% of the total amount of each online invoice payment processed through the shop's connected Stripe account. The fee is collected automatically as a Stripe application fee when the payment settles and is deducted before payout to the shop.
Stripe applies its own processing fees under the shop's Stripe agreement. Rates can vary by payment method, card type, geography, currency, and account terms, so WrenchDay does not represent one fixed combined rate. WrenchDay currently charges the vehicle owner the invoice total and does not automatically add a card-processing surcharge; provider and platform fees are deducted from the shop payout. The full terms are in the WrenchDay Payment Processing Fee Terms.
Questions about this document
Contact Rudd Enterprises, LLC, doing business as WrenchDay, at hello@wrenchday.com or use the WrenchDay support form.