Skip to content
Customer Authorization

Digital Estimates and Customer Approvals for auto repair shops

Build clear estimates and send approval links customers can review from their phone.

Plain-language overview

What Digital Estimates and Customer Approvals does

Every approval is connected to the repair order, so the shop has a cleaner record of what was shown, what was accepted, and when work was authorized.

More jobs move forward without phone tag, and approved work is easier to defend later.

Practical use cases

Where this helps during a real repair day

01

Line-item estimates with parts and labor

Use this capability inside the connected repair workflow workflow without rebuilding the same shop, customer, vehicle, or job context.

02

Public approval links for customer review

Use this capability inside the connected repair workflow workflow without rebuilding the same shop, customer, vehicle, or job context.

03

Approval state visible on the repair order

Use this capability inside the connected repair workflow workflow without rebuilding the same shop, customer, vehicle, or job context.

How it works

A straightforward shop workflow

  1. 01

    Draft the estimate from the repair order.

  2. 02

    Text or email the customer a review link.

  3. 03

    Continue work once approval is recorded.

What the shop gets

More jobs move forward without phone tag, and approved work is easier to defend later.

  • Works with inspection findings
  • Keeps authorization close to the job
  • Designed for fast customer decisions
Frequently asked questions

Digital Estimates and Customer Approvals FAQ

What does Digital Estimates and Customer Approvals do for an auto repair shop?

Every approval is connected to the repair order, so the shop has a cleaner record of what was shown, what was accepted, and when work was authorized.

What problem does Digital Estimates and Customer Approvals help solve?

More jobs move forward without phone tag, and approved work is easier to defend later.

How does Digital Estimates and Customer Approvals fit into the shop workflow?

Draft the estimate from the repair order. Text or email the customer a review link. Continue work once approval is recorded.

Who can use Digital Estimates and Customer Approvals?

Access depends on the signed-in shop role, saved permissions, active modules, and any provider configuration required for the workflow. WrenchDay keeps server-side shop and tenant checks authoritative.

What other WrenchDay tools work with Digital Estimates and Customer Approvals?

Digital Estimates and Customer Approvals connects naturally with Customer Text and Email Communication, Electronic Signatures, Digital Repair Orders.

The shop is running.You don't have to be there.

See the work, the team, and the money from anywhere.

Start your 7-day trial

One plan. No contract. Cancel anytime.

WrenchDay shop owner illustration