Customer Check-In for auto repair shops
Check in scheduled arrivals or walk-ins with customer, vehicle, concern, authorization, assignment, and condition photos in one guided flow.
What Customer Check-In does
WrenchDay carries intake details into the repair order so the front desk does not have to rebuild the job after the keys are handed over.
Every job starts with cleaner information and a documented vehicle condition.
Where this helps during a real repair day
Scheduled-arrival and walk-in intake
Use this capability inside the connected repair workflow workflow without rebuilding the same shop, customer, vehicle, or job context.
Customer, vehicle, concern, authorization, and mechanic assignment
Use this capability inside the connected repair workflow workflow without rebuilding the same shop, customer, vehicle, or job context.
Configurable vehicle-condition photo capture
Use this capability inside the connected repair workflow workflow without rebuilding the same shop, customer, vehicle, or job context.
A straightforward shop workflow
- 01
Find the appointment or start a walk-in.
- 02
Capture the vehicle, concern, permission, assignment, and required photos.
- 03
Review the intake and create the repair order.
Every job starts with cleaner information and a documented vehicle condition.
- Reuses existing customers and vehicles
- Keeps arrival evidence with the job
- Connects directly to repair orders
Customer Check-In FAQ
What does Customer Check-In do for an auto repair shop?
WrenchDay carries intake details into the repair order so the front desk does not have to rebuild the job after the keys are handed over.
What problem does Customer Check-In help solve?
Every job starts with cleaner information and a documented vehicle condition.
How does Customer Check-In fit into the shop workflow?
Find the appointment or start a walk-in. Capture the vehicle, concern, permission, assignment, and required photos. Review the intake and create the repair order.
Who can use Customer Check-In?
Access depends on the signed-in shop role, saved permissions, active modules, and any provider configuration required for the workflow. WrenchDay keeps server-side shop and tenant checks authoritative.
What other WrenchDay tools work with Customer Check-In?
Customer Check-In connects naturally with Digital Repair Orders, VIN Decoding, Customer Management.
