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Customer Retention

Marketing Campaigns for auto repair shops

Create SMS or email campaigns from customer records already stored in WrenchDay.

Plain-language overview

What Marketing Campaigns does

Paid shops can create a campaign, choose one of the supported audience groups, write the message, and send it through the shop communication providers and monthly allowances.

You can run practical customer outreach without exporting a separate contact list.

Practical use cases

Where this helps during a real repair day

01

Supported audience selection

Use this capability inside the connected marketing & retention workflow without rebuilding the same shop, customer, vehicle, or job context.

02

SMS or email campaign delivery

Use this capability inside the connected marketing & retention workflow without rebuilding the same shop, customer, vehicle, or job context.

03

Delivery counts and failure reporting

Use this capability inside the connected marketing & retention workflow without rebuilding the same shop, customer, vehicle, or job context.

How it works

A straightforward shop workflow

  1. 01

    Choose the channel and supported audience.

  2. 02

    Write the campaign message.

  3. 03

    Send it and review delivery results.

What the shop gets

You can run practical customer outreach without exporting a separate contact list.

  • Uses customer records already in WrenchDay
  • Respects plan usage allowances
  • Prevents duplicate concurrent sends
Frequently asked questions

Marketing Campaigns FAQ

What does Marketing Campaigns do for an auto repair shop?

Paid shops can create a campaign, choose one of the supported audience groups, write the message, and send it through the shop communication providers and monthly allowances.

What problem does Marketing Campaigns help solve?

You can run practical customer outreach without exporting a separate contact list.

How does Marketing Campaigns fit into the shop workflow?

Choose the channel and supported audience. Write the campaign message. Send it and review delivery results.

Who can use Marketing Campaigns?

Access depends on the signed-in shop role, saved permissions, active modules, and any provider configuration required for the workflow. WrenchDay keeps server-side shop and tenant checks authoritative.

What other WrenchDay tools work with Marketing Campaigns?

Marketing Campaigns connects naturally with Customer Management, Appointment Scheduling and Online Booking, Customer Text and Email Communication.

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